If you make a big mistake you've got to bake a cake, says Sky's tech head Natasha Sayce-Zelem

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The 'sorry cakes' baked by IT staff at Sky don't always look this good...
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The 'sorry cakes' baked by IT staff at Sky don't always look this good...

Natasha Sayce-Zelem, Head of Technology, Digital Service at Sky, revealed to the Women in Tech Festival one of her secrets to help banish the blame culture from IT

IT staff at satellite television broadcaster Sky have to bake - not buy - a ‘sorry cake' when they make major mistakes, says Natasha Sayce-Zelem, Head of Technology, Digital Service at Sky. The ide...

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