Interview: Security Watchdog, UK IT Industry Awards finalist

"Speed and accuracy are essential ingredients in a successful and seamless hiring process"

clock • 4 min read
Paul Goddard, IT Director, Security Watchdog
Image:

Paul Goddard, IT Director, Security Watchdog

"We support over 30,000 clients, both locally and globally, and have access to over 32,000 worldwide sources in up to 28 languages."

Information technology is a vital part of modern businesses today, helping all corporate sectors to achieve goals, generate revenue, and reduce inefficiencies.

The UK IT Industry Awards are the largest and most well-known event in the technology industry calendar. Owned and operated by Computing and BCS, The Chartered Institute for IT, the awards enjoy a level of professionalism and industry knowledge not seen at other shows.

This year's winners will be announced at a live awards ceremony this evening. One of the finalists competing is Security Watchdog, in the running for the Best Security, Defence or Law Enforcement IT Project of the Year.

We caught up with Paul Goddard, IT Director at Security Watchdog, to learn more.

A passionate advocate of cloud computing and microservice architectures, Paul has worked within the wider Capita family for the last 20 years. He began as a web developer, then began to specialise in Microsoft Dynamics CRM and later Dynamics 365.

After five years of working in IT solution architecture, Paul took up his current role in 2018, tasked with modernising the technology used to delivery Security Watchdog's screening services. With the release of their new industry leading VOLTi4 screening platform, Security Watchdog continues to be a key player in the pre-employment screening industry.

Computing: Please provide some background on your company for our readers.

Paul Goddard: Founded in 1998, Security Watchdog has been at the forefront of the background pre-employment screening industry for 24 years, providing thought leadership for the international criminal records check guide issued by gov.uk. We support over 30,000 clients both locally and globally, and have access to over 32,000 worldwide sources in up to 28 languages - including 450 continuously updated newswires and multiple governmental entities, such as HM Treasury and the US Department of State. As trailblazers and thought leaders, we continue to innovate, heavily investing in our new VOLTi4 platform, releasing new features and functions regularly, driving continual improvements for both candidates and HR professionals alike.

How is your company different from its peers?

At Security Watchdog, we understand that speed, candidate engagement, and accuracy are essential ingredients in a successful and seamless hiring process. Our mobile-friendly clearance solution is submitted by 64% of candidates using their mobile device, taking an average of 6 minutes 15 seconds to complete; with basic checks, such as identification, right to work, and criminal records turned around in an average of 19 hours. Our dashboards capture a candidate who is dragging their feet, alerting recruiters to delays and potential dropouts, enabling a proactive outreach, making all the difference to a successful hire.

What one company achievement in the last 12 months are you most proud of?

The release of our new Volti4 system; it has been two years' worth of research, design, build and testing. Of that, the trialling with pilot users and the constant user feedback loop into the agile development process has helped ensure the product is market leading in the pre-employment screening industry. I am super proud of our teams involved, both those in the UK and Ukraine - particularly working through the unique challenges posed by the Russian invasion, and the way the development teams worked so hard to ensure their team members and families were in places of safety first; and then, where possible, continuing to work to ensure tight deadlines remained on track. We are delighted that some of our Ukrainian colleagues are able to join us at the UK IT Awards ceremony.

What are you working on this year?

With the rollout of our Volti4 screening platform completed, we are busy planning and designing a new public facing API to allow our clients and suppliers to integrate our platform with their own technology where appropriate.

Why are events like the UK IT Industry Awards important to the IT industry?

Industry recognition and a platform to share and discuss industry leading work is critical to the IT Industry. Unlike many other industries, I have often seen excellent IT work being carried out in the shadows, and not receiving the high profile recognition it deserves. As IT leaders, we need to continue to do more to recognise and celebrate excellence. The annual UK IT Awards is an excellent example of this. The recognition of work, particularly for the grass roots of our industry, for those in backoffice technical roles who are pioneering in their fields, it means more than can be put into words to receive recognitions such as this, and inspires the teams around them. 

The UK IT Industry Awards will take place in London this evening. Click here to view the shortlist.

You may also like
UK IT Awards: Your questions answered

Leadership

Hear from judges and past winners about how to stand out

clock 24 April 2024 • 2 min read
Embrace change at the 2024 UK IT Industry Awards

Leadership

The industry's best and biggest night of the year makes its triumphant return

clock 14 March 2024 • 1 min read
Video: KOcycle, Special Sustainability winner at UK IT Industry Awards 2023

Leadership

Founder says award reflects the increasing importance of tech sustainability

clock 16 November 2023 • 1 min read
Most read
03

Arm tries to block Copilot+ PC lauch

18 June 2024 • 2 min read
05

Cyber gang shifts focus to SaaS apps

18 June 2024 • 2 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Leadership

Ctrl Alt Lead: Computing's new IT leader interview podcast

Ctrl Alt Lead: Computing's new IT leader interview podcast

A quick and efficient way to learn from the best

Tom Allen
clock 17 June 2024 • 2 min read
Interview: Wayne Young, Digital Technology Leaders Awards finalist

Interview: Wayne Young, Digital Technology Leaders Awards finalist

‘Banking - but fairer, more rewarding, and for the good of society’

clock 17 June 2024 • 3 min read
The increasing role of digital in customer experience

The increasing role of digital in customer experience

The CX industry is constantly finding new ways to transform digitally and the pace of innovation shows no signs of slowing down

Martin Taylor
clock 11 June 2024 • 3 min read