![Transparency in IT: Improving the customer experience](https://image.chitra.live/api/v1/wps/efd5c4a/1bac5466-865f-4626-9a59-2a79d11c6d2d/1/iStock-Transparency-in-IT-679x419.jpg)
As an IT leader, the biggest challenge I’ve found is that people look to you to know everything — and that’s simply not possible. That’s why I’ve made myself into a totally transparent leader.
Precipart is a custom manufacturer of discrete components and an OEM for major suppliers in medical, aerospace and industrial applications. I oversee IT and digital solutions, but I have a role in ...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders