Services
Strategy
The consumerisation of IT has completely changed almost every element of financial services, bar one: motor insurance. But why - and, more importantly, what kind of service are drivers likely to see when this sector finally follows in the footsteps of...
16 December 2021
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5 min read
Services
Fedcash and Fedwire Funds suffered widespread disruption for four hours
25 February 2021
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3 min read
Services
Ticket volumes rose and customer satisfaction fell as a result of the shift to remote work - AI may be a solution
10 February 2021
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2 min read
Services
Ofcom wants to make switching internet provider as easy as changing mobile operator
04 February 2021
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2 min read
Services
The authentication system outage lasted for about 45 minutes and took out Google services across the world
15 December 2020
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3 min read
Services
The technical glitch left thousands of customers unable to use digital services of the bank
17 September 2020
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2 min read
Security
'We need to know what we don't know, understand what we have, and we need to validate what we think we have' says Ivanti's Dave Shepherd
16 July 2020
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3 min read
