Services
US Fed payment services disrupted for hours due to 'operational error'
Fedcash and Fedwire Funds suffered widespread disruption for four hours
Pandemic highlights lack of resilience in ITSM
Ticket volumes rose and customer satisfaction fell as a result of the shift to remote work - AI may be a solution
Ofcom proposes 'one touch' broadband switching process
Ofcom wants to make switching internet provider as easy as changing mobile operator
Google says internal storage quota issue is to blame for outage on Monday
The authentication system outage lasted for about 45 minutes and took out Google services across the world
NatWest apologises for another banking outage, says services now back up and running
The technical glitch left thousands of customers unable to use digital services of the bank
Five ways that automated inventory discovery makes for a more efficient and secure IT estate
'We need to know what we don't know, understand what we have, and we need to validate what we think we have' says Ivanti's Dave Shepherd
Overcoming barriers to IT management automation
There are all sorts of routine IT management tasks that would benefit from being automated
Steve Capper moves from BAM to become Group CIO at SNC-Lavalin
Capper to take charge of data-driven digital transformation at global engineering firm SNC-Lavalin
Rising industry adoption is lowering prices in the robotics market
Service robot sales almost doubled last year, but value was up by less than half that
Can artificial intelligence find more suitable candidates than traditional job search?
Making AI work for those looking for work
Accenture and IPsoft create Amelia practice to boost AI in business
Partnership will create customised virtual agent technology
RBS builds 'human' AI chat system called Luvo to handle staff questions
Pilot saw 1,200 staff test AI system
IBM picks up 7,355 patents in 2015, beating Samsung and Canon
Company touts inventions in Watson AI and cloud computing
CES 2016: Driverless car tech dominates and Microsoft Office 365 could hit the road
Wearables, supercomputers and eye monitoring systems were also showcased as the future of connected cars
£1m competition to support development of 5G apps and services
Companies and academic institutions will get a share of the fund from Innovate UK to fuel 5G projects
IBM looks to AlchemyAPI to deliver more gold from Watson
IBM acquires machine learning specialist to boost the Watson platform
IBM and Lenovo server deal said to be 'in limbo'
Concerns that US government systems may be compromised cast a shadow over the sale of IBM's server division
IBM and Lenovo server deal creates new strategic partnership in enterprise IT
Move creates new partnership with IBM covering the high end, while Lenovo serves up high-volume commodity systems
Acer outlines IT kit supporting the 2012 London Olympics
V3.co.uk speaks to Acer at the launch of Atos Origin's technology lab in Canary Wharf
NASA backs open-source cloud platform
Deal with Rackspace provides code for public cloud offerings
Accenture completes Nokia professional services buy
Symbian unit will boost Accenture's testing capabilities
Lenovo taps Wyse for thin clients
ThinkPads to be loaded with lightweight OS
Nokia rolls out Point & Find beta
Image recognition system lets your cameraphone do the searching
Gateway returns to UK computer market
Vendor will focus on systems and services for medium-sized businesses
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