Ofcom needs to address broadband and mobile loyalty penalties, Citizens Advice

clock • 3 min read
Citizens Advice calls on Ofcom to address broadband and mobile loyalty penalties
Image:

Citizens Advice calls on Ofcom to address broadband and mobile loyalty penalties

No one should be penalised for being loyal amidst a cost-of-living crisis, it says

Citizens Advice, the organisation that provides independent legal advice, is urging Ofcom to address the issue of so-called loyalty penalties after finding that one in seven customers are still pay...

To continue reading this article...

Join Computing

  • Unlimited access to real-time news, analysis and opinion from the technology industry
  • Receive important and breaking news in our daily newsletter
  • Be the first to hear about our events and awards programmes
  • Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
  • Access to the Computing Delta hub providing market intelligence and research
  • Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders

Join now

 

Already a Computing member?

Login

You may also like
Lock-in secrets of the hyperscalers, according to Civo

Cloud Computing

All cloud providers are not equal when it comes to winning contracts, according to Mark Boost, CEO of UK cloud provider Civo.

clock 16 February 2024 • 3 min read
Ofcom investigating TikTok's parental controls

Privacy

TikTok blames technical glitch

clock 15 December 2023 • 2 min read
London & Zurich ransomware attack sparks financial crisis for businesses

Hacking

Details on when exactly full services will resume remain elusive

clock 24 November 2023 • 3 min read
Most read
01

Cabinet Office terminates £9m Microsoft deal

16 February 2024 • 2 min read
03

Microsoft announces critical zero-day Exchange bug

16 February 2024 • 1 min read
05

Cisco cuts more than 4,000 jobs

15 February 2024 • 3 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Services

HMRC's annual report raises concern over tech resilience

HMRC's annual report raises concern over tech resilience

Poor IT performance left 99,000 UK taxpayers on hold for five days

clock 26 July 2023 • 3 min read
The 100 UK resellers and MSPs you need to know

The 100 UK resellers and MSPs you need to know

New report from Computing sister title CRN profiles the UK's top 100 IT channel partners

Doug Woodburn
clock 08 February 2023 • 1 min read
Cloudflare hikes monthly plan prices 'for the first time'

Cloudflare hikes monthly plan prices 'for the first time'

Launches annual plan to preserve 2022 costs

clock 02 December 2022 • 2 min read