Ovum analyst says local authorities are not in a position to make 'smart cities' a reality
Ovum research also suggests enterprises are increasingly willing to use telcos for their cloud needs
The global business spend on videoconferencing will reach £2.3bn in 2016, according to industry analyst
Trends in emerging markets highlight vulnerability of operators' offerings
Can IT managers meet the growing demand from users for tablet computing without adding to the administrative burden on their staff?
Ovum report argues that social media is becoming a must-have service management tool
Ovum report urges firms to shore up defences as criminals target key personnel
Industry analysts argue that financial institutions should use collaborative tools to engage with customers
It remains to be seen whether this is a trend or a blip
But getting the board's backing and the necessary expertise can be a struggle