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Services and Outsourcing

Style vs substance: how to build an agile digital offering in a post-Covid age
Style vs substance: how to build an agile digital offering in a post-Covid age

Agencies must strike a balance between innovation and durability in creating products that are crisis-resilient, says Andrew Dunbar

  • Services and Outsourcing
  • 16 November 2020
John Lewis announces partnership with Wipro to expand its digital presence
John Lewis announces partnership with Wipro to expand its digital presence

The retailer is also transferring 244 of its non-customer facing staff to Wipro

  • Services and Outsourcing
  • 02 July 2020
Sale and leasebacks: sacrifice or a saviour?
Sale and leasebacks: sacrifice or a saviour?

James Polo-Richards, real estate lawyer and Partner in the Commercial Real Estate team at law firm Wright Hassall, explains the pros and cons of a sale and leaseback of commercial property

  • Services and Outsourcing
  • 20 April 2020
India's NASSCOM calls on outsourcing clients to relax some rules as India goes into coronavirus lockdown
India's NASSCOM calls on outsourcing clients to relax some rules as India goes into coronavirus lockdown

Indian outsourcers urge clients to relax their non-disclosure and privacy rules to enable staff to work from home

  • Services and Outsourcing
  • 25 March 2020
Trump concerned about $10bn Pentagon cloud computing contract
Trump concerned about $10bn Pentagon cloud computing contract

Trump could stop JEDI cloud contract over competition concerns as bidding comes down Microsoft versus Amazon

  • Government
  • 18 July 2019
How AECOM's $2.3bn outsourcing deal with IBM went disastrously wrong
How AECOM's $2.3bn outsourcing deal with IBM went disastrously wrong

Computing charts the recent history of the ailing deal, with rumours building that the companies are on the cusp of acrimoniously parting company

  • Services and Outsourcing
  • 26 March 2019
IBM to 'be gone' from AECOM by Spring, says insider
IBM to 'be gone' from AECOM by Spring, says insider

SLAs regularly missed, staff turnover high and the mood is depressing, an insider at engineering giant AECOM has claimed, as outsourcing woes continue

  • Careers and Skills
  • 07 January 2019
Set the bar high: Lessons learned from a decade of outsourcing to India
Set the bar high: Lessons learned from a decade of outsourcing to India

Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost

  • Services and Outsourcing
  • 21 September 2018
LV Insurance: why we decided against using a system integrator for our IT transformation
LV Insurance: why we decided against using a system integrator for our IT transformation

'We didn't want to be two steps away from the action,' says delivery director Gavin Drescher

  • Services and Outsourcing
  • 07 August 2018
Everyone wants to innovate but where does the money come from?
Everyone wants to innovate but where does the money come from?

The 'service and innovation' model can help customers and service providers strike a mutually beneficial relationship

  • Services and Outsourcing
  • 15 June 2018
IBM relationship 'absolutely horrible', claims new inside source at Aecom
IBM relationship 'absolutely horrible', claims new inside source at Aecom

Unhappiness with Aecom's $2.3bn outsourcing deal with IBM goes 'all the way up to the CEO', claims new inside source

  • Services and Outsourcing
  • 08 March 2018
Aecom CIO Tom Peck resigns - resurfaces as chief information and digital officer at Ingram Micro
Aecom CIO Tom Peck resigns - resurfaces as chief information and digital officer at Ingram Micro

Peck the latest senior executive out of the door after Aecom outsourced its entire IT department to IBM

  • Cloud and Infrastructure
  • 06 March 2018
Aecom IBM outsourcing deal was forced on CIO Tom Peck by former COO Steve Kadenacy, claims new source
Aecom IBM outsourcing deal was forced on CIO Tom Peck by former COO Steve Kadenacy, claims new source

New inside source tells Computing that former Aecom COO Steve Kadenacy was behind the outsourcing deal with IBM

  • Services and Outsourcing
  • 01 March 2018
Aecom IBM outsourcing deal: CIO Tom Peck didn't want it, it goes much higher than him, claim new sources
Aecom IBM outsourcing deal: CIO Tom Peck didn't want it, it goes much higher than him, claim new sources

New inside sources have contacted Computing, claiming that the deal to outsource the entire IT department to IBM was not Peck's idea, and that IBM "will be out within a few years"

  • Services and Outsourcing
  • 23 February 2018
Aecom a 'sinking ship' as skilled IT staff get pushed out, claims new inside source
Aecom a 'sinking ship' as skilled IT staff get pushed out, claims new inside source

Aecom's 'environment is too unique and difficult for cheap labour', insider warns as engineering giant's IT outsourcing mega-deal turns sour

  • Services and Outsourcing
  • 21 February 2018
IBM outsourcing deal with Aecom 'a mess' and the CIO is 'on his way out', claims insider
IBM outsourcing deal with Aecom 'a mess' and the CIO is 'on his way out', claims insider

Source close to the deal claims that the Aecom board are starting to realise the deal was a mistake, and that employees are being treated "like crap"

  • Services and Outsourcing
  • 19 February 2018
Capita's woes: what could they mean for UK IT?
Capita's woes: what could they mean for UK IT?

The outsourcing giant's profit warning is ringing alarm bells for public and private sector IT

  • Services and Outsourcing
  • 31 January 2018
Amazon and Salesforce working on corporate shift from Oracle technology, claims report
Amazon and Salesforce working on corporate shift from Oracle technology, claims report

Ellison suggested only last month that Amazon and Salesforce will continue to rely on Oracle database technology for the foreseeable future

  • Services and Outsourcing
  • 04 January 2018
Moving from a reactive to a proactive approach to IT
Moving from a reactive to a proactive approach to IT

Nigel Crockford, business development manager at IT consultancy eSpida explains why running-to-failure is not helping your business grow

  • Services and Outsourcing
  • 01 November 2017
Cloud security: How CIOs deal with the risks
Cloud security: How CIOs deal with the risks

A panel of CIOs at a recent Computing event discuss their strategies for mitigating risks to their data in the cloud

  • Cloud and Infrastructure
  • 24 October 2017
Welcome to the new digital CNC world
Welcome to the new digital CNC world

ORDERFOX.com connects manufacturers and buyers in a dynamic fashion

  • Services and Outsourcing
  • 09 October 2017
'The biggest challenge in cloud is culture, not technology', says Oracle
'The biggest challenge in cloud is culture, not technology', says Oracle

John Abel, head of technology and cloud UK, Ireland and Israel at Oracle also admits that cloud isn't cheaper, and that it can represent a risk to CIOs, and the wider IT department

  • Cloud and Infrastructure
  • 20 September 2017
What do CIOs look for in a technology partner?
What do CIOs look for in a technology partner?

Three CIOs discuss the traits they want to see if they're going to engage with a partner in a major technology deal

  • Services and Outsourcing
  • 08 September 2017
The soft bots are coming: why automation favours the extrovert
The soft bots are coming: why automation favours the extrovert

Like manufacturing, services sector is about to experience a wave of automation says Arvind Mehrotra of outsourcing giant NIIT

  • Business Software
  • 10 August 2017
123

Most read

New SolarWinds hack victims emerging every day, as Malwarebytes goes public on breach
New SolarWinds hack victims emerging every day, as Malwarebytes goes public on breach
Women in IT: don't get stuck in 'glue work' if you want to get on
Women in IT: don't get stuck in 'glue work' if you want to get on
Russian malware found on government-issued laptops for home schooling
Russian malware found on government-issued laptops for home schooling
Google locks out another top AI ethicist
Google locks out another top AI ethicist
BT faces possible £500m claim for overcharging landline-only customers
BT faces possible £500m claim for overcharging landline-only customers
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