The consumerisation of IT has completely changed almost every element of financial services, bar one: motor insurance. But why - and, more importantly, what kind of service are drivers likely to see when this sector finally follows in the footsteps of...
Agencies must strike a balance between innovation and durability in creating products that are crisis-resilient, says Andrew Dunbar
Indian outsourcers urge clients to relax their non-disclosure and privacy rules to enable staff to work from home
Computing charts the recent history of the ailing deal, with rumours building that the companies are on the cusp of acrimoniously parting company
SLAs regularly missed, staff turnover high and the mood is depressing, an insider at engineering giant AECOM has claimed, as outsourcing woes continue