Services and Outsourcing
John Lewis announces partnership with Wipro to expand its digital presence
The retailer is also transferring 244 of its non-customer facing staff to Wipro
Sale and leasebacks: sacrifice or a saviour?
James Polo-Richards, real estate lawyer and Partner in the Commercial Real Estate team at law firm Wright Hassall, explains the pros and cons of a sale and leaseback of commercial property
India's NASSCOM calls on outsourcing clients to relax some rules as India goes into coronavirus lockdown
Indian outsourcers urge clients to relax their non-disclosure and privacy rules to enable staff to work from home
Trump concerned about $10bn Pentagon cloud computing contract
Trump could stop JEDI cloud contract over competition concerns as bidding comes down Microsoft versus Amazon
How AECOM's $2.3bn outsourcing deal with IBM went disastrously wrong
Computing charts the recent history of the ailing deal, with rumours building that the companies are on the cusp of acrimoniously parting company
IBM to 'be gone' from AECOM by Spring, says insider
SLAs regularly missed, staff turnover high and the mood is depressing, an insider at engineering giant AECOM has claimed, as outsourcing woes continue
Set the bar high: Lessons learned from a decade of outsourcing to India
Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost
LV Insurance: why we decided against using a system integrator for our IT transformation
'We didn't want to be two steps away from the action,' says delivery director Gavin Drescher
Everyone wants to innovate but where does the money come from?
The 'service and innovation' model can help customers and service providers strike a mutually beneficial relationship
IBM relationship 'absolutely horrible', claims new inside source at Aecom
Unhappiness with Aecom's $2.3bn outsourcing deal with IBM goes 'all the way up to the CEO', claims new inside source
Aecom CIO Tom Peck resigns - resurfaces as chief information and digital officer at Ingram Micro
Peck the latest senior executive out of the door after Aecom outsourced its entire IT department to IBM
Aecom IBM outsourcing deal was forced on CIO Tom Peck by former COO Steve Kadenacy, claims new source
New inside source tells Computing that former Aecom COO Steve Kadenacy was behind the outsourcing deal with IBM
Aecom IBM outsourcing deal: CIO Tom Peck didn't want it, it goes much higher than him, claim new sources
New inside sources have contacted Computing, claiming that the deal to outsource the entire IT department to IBM was not Peck's idea, and that IBM "will be out within a few years"
Aecom a 'sinking ship' as skilled IT staff get pushed out, claims new inside source
Aecom's 'environment is too unique and difficult for cheap labour', insider warns as engineering giant's IT outsourcing mega-deal turns sour
IBM outsourcing deal with Aecom 'a mess' and the CIO is 'on his way out', claims insider
Source close to the deal claims that the Aecom board are starting to realise the deal was a mistake, and that employees are being treated "like crap"
Capita's woes: what could they mean for UK IT?
The outsourcing giant's profit warning is ringing alarm bells for public and private sector IT
Amazon and Salesforce working on corporate shift from Oracle technology, claims report
Ellison suggested only last month that Amazon and Salesforce will continue to rely on Oracle database technology for the foreseeable future
Moving from a reactive to a proactive approach to IT
Nigel Crockford, business development manager at IT consultancy eSpida explains why running-to-failure is not helping your business grow
Cloud security: How CIOs deal with the risks
A panel of CIOs at a recent Computing event discuss their strategies for mitigating risks to their data in the cloud
Welcome to the new digital CNC world
ORDERFOX.com connects manufacturers and buyers in a dynamic fashion
'The biggest challenge in cloud is culture, not technology', says Oracle
John Abel, head of technology and cloud UK, Ireland and Israel at Oracle also admits that cloud isn't cheaper, and that it can represent a risk to CIOs, and the wider IT department
What do CIOs look for in a technology partner?
Three CIOs discuss the traits they want to see if they're going to engage with a partner in a major technology deal
The soft bots are coming: why automation favours the extrovert
Like manufacturing, services sector is about to experience a wave of automation says Arvind Mehrotra of outsourcing giant NIIT
Outsourcing and cloud use set to rise among UK organisations
Bimodal or 'two-speed' IT also set to increase, although firms admits concerns over the skills and experience needed to run this model
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