Services and Outsourcing
IBM to 'be gone' from AECOM by Spring, says insider
SLAs regularly missed, staff turnover high and the mood is depressing, an insider at engineering giant AECOM has claimed, as outsourcing woes continue
Set the bar high: Lessons learned from a decade of outsourcing to India
Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost
LV Insurance: why we decided against using a system integrator for our IT transformation
'We didn't want to be two steps away from the action,' says delivery director Gavin Drescher
Everyone wants to innovate but where does the money come from?
The 'service and innovation' model can help customers and service providers strike a mutually beneficial relationship
IBM relationship 'absolutely horrible', claims new inside source at Aecom
Unhappiness with Aecom's $2.3bn outsourcing deal with IBM goes 'all the way up to the CEO', claims new inside source
Aecom CIO Tom Peck resigns - resurfaces as chief information and digital officer at Ingram Micro
Peck the latest senior executive out of the door after Aecom outsourced its entire IT department to IBM
Aecom IBM outsourcing deal was forced on CIO Tom Peck by former COO Steve Kadenacy, claims new source
New inside source tells Computing that former Aecom COO Steve Kadenacy was behind the outsourcing deal with IBM
Aecom IBM outsourcing deal: CIO Tom Peck didn't want it, it goes much higher than him, claim new sources
New inside sources have contacted Computing, claiming that the deal to outsource the entire IT department to IBM was not Peck's idea, and that IBM "will be out within a few years"
Aecom a 'sinking ship' as skilled IT staff get pushed out, claims new inside source
Aecom's 'environment is too unique and difficult for cheap labour', insider warns as engineering giant's IT outsourcing mega-deal turns sour
IBM outsourcing deal with Aecom 'a mess' and the CIO is 'on his way out', claims insider
Source close to the deal claims that the Aecom board are starting to realise the deal was a mistake, and that employees are being treated "like crap"
Capita's woes: what could they mean for UK IT?
The outsourcing giant's profit warning is ringing alarm bells for public and private sector IT
Amazon and Salesforce working on corporate shift from Oracle technology, claims report
Ellison suggested only last month that Amazon and Salesforce will continue to rely on Oracle database technology for the foreseeable future
Moving from a reactive to a proactive approach to IT
Nigel Crockford, business development manager at IT consultancy eSpida explains why running-to-failure is not helping your business grow
Cloud security: How CIOs deal with the risks
A panel of CIOs at a recent Computing event discuss their strategies for mitigating risks to their data in the cloud
Welcome to the new digital CNC world
ORDERFOX.com connects manufacturers and buyers in a dynamic fashion
'The biggest challenge in cloud is culture, not technology', says Oracle
John Abel, head of technology and cloud UK, Ireland and Israel at Oracle also admits that cloud isn't cheaper, and that it can represent a risk to CIOs, and the wider IT department
What do CIOs look for in a technology partner?
Three CIOs discuss the traits they want to see if they're going to engage with a partner in a major technology deal
The soft bots are coming: why automation favours the extrovert
Like manufacturing, services sector is about to experience a wave of automation says Arvind Mehrotra of outsourcing giant NIIT
Outsourcing and cloud use set to rise among UK organisations
Bimodal or 'two-speed' IT also set to increase, although firms admits concerns over the skills and experience needed to run this model
400-year-old government agency modernises with Citrix collaboration solutions
Remote working has enabled multiple cost savings at Registers
SMBs prefer MSPs for security deployments
More than half of US SMBs now use an external service provider; that number will rise as the need for security grows.
Serco claims Glasgow Council illegally awarded £400m IT contract to CGI
Serco claims that Glasgow City Council didn't follow an open competitive process before awarding £400m contract to CGI
BBC selects Atos for £560m enterprise IT and hosting services Aurora contract
BBC claims that new contract will cut costs by one-third compared to existing £2bn Atos contract
Old Mutual fires IT services supplier over cost over-runs and delays
City investment firm dumps IFDS over UK Platform Transformation project and shifts the work to FNZ
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