How to use social networks to engage with citizens
Government agencies must take care when using social media to interact with the public
By using social networks, mobile apps and mash-ups, and building cloud computing sites, governments around the globe have begun forging a compelling and affordable model for interacting with their constituents....
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Tim Berners-Lee calls for universal internet access
'Far too many young people' are excluded from the internet, resulting in a global digital divide
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