IT in the enterprise is ridiculously bloated and should move towards the implementation of automated services, even if it means the ‘scary' prospect of jobs being lost. That's the view of ServiceNow...
'Customers complained to me that we were a little bit too blackbox', says COO Matt Quinn
Identity and access management can be a tricky balancing act to get right
New features designed to streamline workflow and automate process in its Teams
The retailer is also transferring 244 of its non-customer facing staff to Wipro