SAP defers higher enterprise maintenance fees
Economic downturn and SAP's financials cause rethink
SAP thinks again on higher maintenance support fees
German enterprise software vendor SAP has said it is to defer higher enterprise support maintenance fees until 2010.
SAP had wanted maintenance fee increases to be staged from 17 per cent to 22 per cent of the software licence fee.
The decision looks to be made with regard to customer concerns about the impact of the recession.
Ironically in an invitation for an SAP event in Orlando Florida – Financials 2010 - SAP’s vice president of suite solution management for financials and analytics Hendrik Vordenbaeumen said, “Customers from around the world, the biggest and the smallest, trust SAP to innovate and deliver the solutions they need to continuously improve and transform their key finance processes.”
SAP’s earlier financial results for its third fiscal quarter showed revenue dropping an alarming 31 per cent, in contrast to its rival Oracle where sales for the third quarter dropped by six per cent.