The secret of automation success at The AA

Nikki Morris, head of finance systems, on driving change

John Leonard
clock • 3 min read
The secret of automation success at The AA. Source: Wikimedia
Image:

The secret of automation success at The AA. Source: Wikimedia

Every organisation has them: those tasks that really should be automated but aren’t.

It's always someone else's problem, fraught with internal politics, or stymied by technical debt and over-optimistic solutionising. Sometimes it's just put on the back burner until the next big upg...

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