Both Amazon's EC2 cloud service and Microsoft's BPOS online desktop application suite in Ireland went down yesterday. The outages were the result of lightning during storms. According to a service health...
Gartner says 25 per cent of customer service and support operations will integrate virtual customer assistant or chatbot technology across engagement channels by 2020
Researchers claim battery charging breakthrough tech that can charge lithium batteries five times faster
University of Warwick researchers develop new technology that can radically speed-up battery charging
Avecto claims that almost half of the vulnerabilities fixed by Microsoft enable remote code execution
Apple data-loss flaw found by back-up software creator Mike Bombich