Brent Council last week announced a large investment in its fledgling call centre over the next two years, writes Dan Sabbagh. The council believes call centres will become the dominant method for distributing...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy