Unprepared call centre staff frustrates customers Only one in ten UK bank account holders is satisfied with the service of call centres, and the majority of customers preferring to use the internet instead,...
Attackers placed Brewery job ads on recruitment sites worldwide to provide cover for their phishing emails
Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost
James Kitching, Solicitor - Corporate, Coffin Mew, examines the phenomenon of decisions being made by machines in the justice system
The company has 30 days to audit its data practises, or face the maximum £17 million fine