British Gas is improving customer service British Gas is betting on a major IT overhaul to help repair its reputation for poor customer service. This month sees the preliminary hearing in a lawsuit...
ProServ vs. Self-Serve
it’s too easy and convenient to point to women’s apparent lack of confidence as the key explanation for their under-representation at all levels in technology
Nominet's board achieved a confidence rating of just 1.3 out of 10
Modern networking technology has revolutionised everything – not that you’d know it
"If the free market were a baseball game, Google positioned itself as the pitcher, the batter and the umpire"