Dealing with companies that have a purely online presence can be a nightmare – particularly when they offshore their call centre functions. It leaves consumers feeling the company is faceless and that...
The UK's leading publications covering the UK IT Industry and the Channel collaborate on a new event. We'll be celebrating successful women in the IT industry, sharing personal experiences of their journeys and the challenges along the way
If that sounds dangerous, it's because it is
Aubrey Stearn flattened the hierarchy and promoted ownership in Nationwide's NDAP department