AA Ireland's first venture into chatbots was an unusual one, says customer lifecycle manager, Louise McCormack. "Most bots are customer service-focused, they're not really sales-focused in general,"...
Viva joins a growing list of EXPs designed to better connect employees with their organisations
Nesta in Scotland showcases a number of projects in which humans and AI work as a team
Next stop the open web
The latest research from award winning market intelligence service Delta reveals how the European market sees the lead players in HR systems