Howard Kendall of the Help Desk User Group answers frequently askedquestions concerning help desks. This week, he offers some pointers onoutsourcing your desktop, including how to select, and get the best valuefrom, an outsourcing partner.
Q: A company of blue-chip consultants working with my company are advocating that we outsource our desktop. This would involve a third party providing IT services, and I am wondering what to look o...
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