Virgin Atlantic to restrict Dell and Apple laptops
Fears of overheating batteries mean economy passengers will be barred from using laptops in the air
Virgin Atlantic has confirmed that it is temporarily restricting the use of Dell and Apple laptops on its flights.
In a move prompted by recent issues relating to the safety of certain battery components manufactured by Sony, the carrier said cabin staff will ask all users of Dell and Apple portables to remove batteries from the products when onboard.
That will mean only users in Premium Economy and Upper Class - respectively Virgin’s business and first-class categories - will be able to use their Dell or Apple computers on board as Virgin Economy seats do not have access to power outlets.
“Since the situation with Dell and Apple laptops we’re asking passengers rather than using the battery to use seat power sockets,” a spokeswoman said. “Customers are only able to use the laptop if the battery is removed.”
The spokeswoman added that Virgin “is closely monitoring the situation” to restore laptop usage rights to users when deemed safe.