DWP awards £400m print services contract

The Department for Work and Pensions (DWP) has signed a £400m deal for print and associated services with iON, a group led by Xerox.

The seven year contract, with an option to extend for a further three years, will provide a single service management infrastructure for all the DWP’s core print and related requirements.

The contract will facilitate the transformation of the department’s document services and improve the quality and effectiveness of its document related communication with the general public.

Benefits include anticipated cost savings in line with DWP's commitment to the Government’s Efficiency Review targets.

‘Through iON, Xerox and its partners will provide us with a streamlined and coherent solution to DWP's current and future needs for print, publicity material and associated services,’ said David Smith, commercial director for the DWP.

‘This will give us improved value for money, greater efficiency and a vehicle for continuous improvement in this important area of our business,’ he said.

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