Oftel has listed recommendations for improving BT's Call and Access service, following complaints from customers of service providers. Oftel has set the Quality of Service standards after issuing two...
ERP software users need to know how vendors will cover the UK's exit from the European Union
The UK lags behind in automation adoption, but growth is forecast
To safeguard the Web real control needs to be put into the hands of users
SOCs can be effective but only if introduced properly