Customer Service takes in place alongside Sales and Marketing in the title of this autumn's special Softworld event Softworld in Sales, Marketing and Customer Service (Wembley, November 4 and 5) concentrates...
Both IDC and Gartner concur that PC sales rose strongly in the second quarter
Australian scientists claim it could be a much more energy-efficient approach
Grouply.io Chrome extension allowed sensitive data to be accessed by marketers
Ironically, Watson could replace the HR department