Online-only banks will have to consider establishing bricks-and-mortar branches if they want to survive as long as their high street competitors, says the ebusiness man at the Chartered Institute of Bankers.
Insurance giant Royal & Sun Alliance has damned Lotus' worldwide support as "unacceptable" and says it may ditch the software company's document management product, Domino.Doc, just a year after buying it.
Oracle has admitted that its customer support has suffered as a result of cost-cutting initiatives and its switch to a web-based helpdesk.
Sales of corporate desktop computer hardware are growing more slowly, and may not pick up until the middle of next year, according to researcher IDC.
Computer Associates is changing its software licensing policy, shifting from a long-term contract-based model to a monthly renewable subscription.
ICL is planning job cuts after its losses trebled, with acting chief executive Richard Christou admitting the firm wouldn't survive without parent company Fujitsu.
Technology companies, particularly in the telecoms sector, are keener than ever on mergers and acquisitions, but few follow up with clear integration strategies.
Leading government agencies in the US have come under fire for admitting to the use of technology that tracks the internet habits of employees, echoing concerns about the effect of the Regulation of Investigatory Powers Act in the UK.
The board of directors at troubled telecoms vendor Lucent has ousted chief executive Richard McGinn after another poor quarter.
Enterprise hardware manufacturer Amdahl's decision to pull out of the mainframe market could mean higher prices for 'captive' IBM S/390 customers.