Firms wanting a managed IP telephony (IPT) service for their Cisco or Nortel voice over IP (VoIP) systems were offered a new option last week when comms integrator Affiniti added Nortel's IPT system to its own offering.
The service can measure jitter and latency using NetIQ tools, and thresholds can be set to trigger alarms for Affiniti engineers, in accordance with negotiated service level agreements, said Tony R...
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