The UK's financial services companies could be losing money and harming customer relations by moving their call centre operations offshore, according to a new report by Compass Management Consulting. ...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy