Ringing the changes of computer telephony integration

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These days, the phone is a lifeline: you can bank with it, pay bills, get calls re-routed? And now, if you have a PC, it can open up the world of CTI, too. Clive Couldwell reports

The 90s will long be remembered as the decade of the computer telephony revolution, when computers and telephone systems were brought together to deliver a wide range of applications. 'By combini...

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