RBS Group reports 30 per cent fall in customer "footfall" in branches since 2010
Thousands of customers unable to access accounts or pay using their bank cards
Trusteer's software is used by 16 of the US and UK's top banks, claims IBM
Organisations need to be ethical about analysing data, especially in a post-Prism world, says panel at SAS conference in Amsterdam
Outdated credit card designs to blame, says Kaspersky
Customers enraged as mobile banking also cuts out
Banks rewrite their terms and conditions to make customers pay for card fraud