Many customers complained about the lack of communication from the bank
Slaughter & May appointed to investigate TSB's disastrous IT platform migration
Online banking trumps physical branches, claims Visa report
Research suggests consumers have limited loyalty to traditional retail banks and would prefer to bank with 'GAFA' - Google, Apple, Facebook (!) or Amazon
Sector's performance marred by security breaches, low privacy scores and poor email security
Company denies sale has anything to do with falling value of Sterling
The finance sector has always led the way in customer analytics and the IoT will bring a new wave of opportunities, argues Mike Laven
App developed in six weeks uses real-time analytics to alert customers on spending habits
Issues of privacy, trust and security come to a head in the fast-moving world of financial technology, as John Leonard finds out
Will digital cost-saving help Britain's first new bank in 100 years to climb back into the black?