The bank's chief analytics officer tells Computing that an IT glitch won't happen again at RBS
Dynamics was preferred because of its on-premise option, says RBS head of CRM
Thousands of customers unable to access accounts or pay using their bank cards
Royal Bank of Scotland targeted by newly formed Financial Conduct Authority
Millions of Natwest customers left without access to their accounts - again
Direct Line CIO tells Computing that Capgemini was best fit to move away from RBS datacentres
IT failures left a 'significant blot' on reputation, says RBS chief
A former senior IT manager at RBS lifts the lid on some lax internal processes and ill-considered outsourcing that may have helped bring RBS IT systems to their knees