Computing questions the banking industry about legacy IT, retraining and offshoring
Guidelines intended to improve flexibility and cut IT costs
Computing recently asked readers whether they are feeling less secure in their jobs than they were in 2010. Here are the results
Forget talk about partnerships, outsourcing is all about cost reduction according to a new survey
Some 80 per cent of businesses have no plans to offshore their call centres, but this could change when the economy picks up
Clifford Burroughs, CIO, United Biscuits, talks to Computing about outsourcing
Difficulties in understanding call centre workers cited as the biggest frustration
Plans to send work to Bangalore are at an advanced stage, union says
Gartner reports that 2010 was a good year for IT services providers
Gartner report also reveals that seven developed countries have dropped from list