Services and outsourcing

IBM to staff: Compulsory retraining and a ten per cent pay cut

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Services giant demands that selected US staff undergo retraining, paying 10 per cent of their wage for the privilege
18 Sep 2014

Companies over-provisioning and over-paying for cloud, claims research

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CIOs are still thinking in terms of 'old world' over-provisioning of services, claims ElasticHosts
04 Sep 2014

Case study: How Holiday Extras improved customer service by shifting to the cloud

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Holiday Extras' head of IT Damien Turner explains why he opted for the Amazon cloud and the benefits it brought
02 Sep 2014

Medway Council upgrades and virtualises its outdated IT estate

Medway Council shifts to virtual desktops to support its move to more flexible working
29 Aug 2014

Milton Keynes College improves BYOD network and data centre efficiency with IT revamp

College boosts effiency by replacing data centre with Dell servers based on Intel processors
27 Aug 2014

TGI Fridays UK selects Cyntergy to solve service desk woes

Restaurant chain staff were previously wasting time on calls to several different support desks
26 Aug 2014

UK government must pay Raytheon £220m in compensation after e-Borders cancellation

Termination of £650m programme 'flawed', finds tribunal
19 Aug 2014

Zenith Insurance gets better data insight and cuts fraud with SAS

Zenith Insurance's Jason Cabral explains how deploying SAS has improved efficiency at the insurance company
15 Aug 2014

NIKE picks Juniper Networks to build cloud infrastructure

"Just do it," NIKE tells Juniper Networks
15 Aug 2014

Home Office selects Thales for biometric identity project

Two-year £3.8m deal will see Thales deliver Biometric Residency Permits for non-EU nationals
13 Aug 2014

Met Police selects Lockheed Martin for command-and-control system upgrade

£90m deal is the first major refresh to the Met's command-and-control systems for 30 years
07 Aug 2014

Cloud and mobility take off at Gatwick Airport: an interview with CIO Michael Ibbitson

Gatwick Airport CIO Michael Ibbitson tells Computing how analytics, cloud, mobile devices and more are helping to provide the best possible services to passengers
07 Aug 2014

Racing towards the cloud: an interview with Caterham head of group IT Bill Peters

Caterham Group head of IT Bill Peters tells Danny Palmer about his cloud-focused IT strategy, why he ditched BlackBerry and how Dell helped get the most recent addition to the F1 grid off the ground
01 Aug 2014

The new business ‘ecosystem’: Tapping into a partner’s skill set

The CIOs of Balfour Beatty and TfL tell Sooraj Shah how they have combated the IT skills crisis by leveraging third party resources
31 Jul 2014

'The clerk who’s never used any of the Office suite – why update him?' Biffa CIO David Gooding

What kind of technology lies behind your bin collection? Peter Gothard visited waste management giant Biffa to find out – and what he discovered may surprise you
30 Jul 2014

Executives don't think CIOs help accelerate business progress, says Forrester report

Forrester research suggests a lack of respect for the work of IT from other departments
29 Jul 2014

Engineering a new infrastructure: an interview with Balfour Beatty CIO Danny Reeves

Balfour Beatty CIO Danny Reeves describes how the company has moved away from a 'closed-shop’ approach to IT and is now modernising its infrastructure in partnership with key suppliers
28 Jul 2014

Government ‘loses £700m legal battle with Fujitsu’ over failed NHS IT project

2008 sacking from NPfIT could leave NHS with biggest payout in its 60-year history
28 Jul 2014

PernixData FVP virtualization software takes SEGA’s storage to the next level

SEGA Networks adopts PernixData FVP software to optimise gaming service platform
28 Jul 2014

Contactless bank cards to be accepted on tube network

TfL says cards will be accepted on Underground, Overground and DLR services from September 16
25 Jul 2014

CTO interview: Technology and tradition at the London Metal Exchange

Insourcing IT at the London Metal Exchange is just the start of a slew of new projects, chief technology officer Robin Paine tells Graeme Burton
23 Jul 2014

Dropbox to open UK office in effort to widen international business user base

Meanwhile, Edward Snowden suggests that Dropbox is 'hostile to privacy'
21 Jul 2014

IBM in big data deal with aero-engine maker Pratt & Whitney

IBM to analyse engine data to improve reliability and prolong engine life
17 Jul 2014

KPMG and Imperial College London team up in bid to help businesses exploit big data analytics

Partnership claims that new centre will help put UK at the forefront of data science
15 Jul 2014