Latest BPO articles

Outsourcing as important to the UK economy as finance

outsourcing-globally
With IT and data-related services accounting for €41bn of total outsourcing turnover
03 May 2011

IT and BPO outsourcing could grow 600 per cent by 2020

egypt
Egypt likely to be among countries to benefit from a new wave of offshoring
16 Nov 2010

Council takes specialist skills back in-house

Middlesbrough extends outsourcing deal, but limits scope to non-specialist and IT services
29 Jul 2010

Indian outsourcer opens green BPO centre

Patni says customers increasingly demand environmental credentials for supplier
17 Aug 2009

Allure of outsourcing continues to grow

Firms increasing use of IT and business process outsourcing, says NAO
30 Jul 2009

Paul Pindar Q&A: Capita results demonstrate UK BPO success

Recession or not, business processing outsourcing companies are going from strength to strength
23 Jul 2009

Recession drives retailers to outsourcing

Sector turns to third parties to ease financial pressure, says research
18 Jun 2009

Citi sells BPO unit to Tata

Beleaguered bank offloads India-based operation to reduce processing costs
08 Oct 2008