03 Feb 2009
Domino's Pizza is implementing a new thin-client store system for 8,000 of its franchised stores around the world.
The system, based on a Microsoft Windows platform, means that information is held centrally with less IT in stores – reducing the cost of setting up a franchise and improving data security.
"We strive to make every customer a loyal customer and needed the right tools with the lowest possible startup and maintenance costs to back our efforts," said Chris McGlothlin, chief information officer at Domino's.
The thin-client technology puts 'dumb' terminals in stores, while holding computing power centrally on servers.
Some 2,500 stores are using the system already, and Domino's hopes that the speed and costs of setting up new franchises will be greatly improved by the service.
The system will also help pizza outlets comply with Payment Card Industry regulations by not holding valuable card data in-store.
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