28 Nov 2006
Barclays is extending a contract with Siemens Business Services in a multi-million pound agreement which will see the bank continuing its business process outsourcing contract until 2008.
Siemens is operating areas of Barclays’ retail banking back office, including account closures, transfer of funds and administrative processing for direct debit and standing order instructions.
The extension is the second since the beginning of the relationship with Barclays in 2000 which also covers Barclays' credit card subsidiary Barclaycard.
Benefits of the outsourcing contract have been improved operational efficiencies in back office operations have, including the deployment of imaging technologies and the use of workflow solutions.
What do you think? Email feedback@computing.co.uk
Further reading:
Have your say on this article
Newsletters
Latest stories from Services and Outsourcing
Latest videos
You may also like
Services and Outsourcing jobs
Technology Patent Wars
Case studies from large organisations across all sectors
... And rich media, and flexible working, and peaks in traffic ...
Upcoming Events
Join us for this Computing web seminar, in which the Head of BI at the Co-operative Group Nick Colebourn will be explaining just how he reigned in the Group’s sprawling database estate and how significant savings were realised and data quality improved as a result.
Date: 31 May 2012
Time: 11:00 AM
Live June 13th 11:00am: Register now. During this web seminar we will be looking at the sorts of incidents that can bring data centres grinding to a halt and what can be done about them.
Date: 13 Jun 2012
Time: 11:00 am
Receive the latest jobs direct to your inbox
Are you being paid what you are worth?
