UK's essential services websites must prevent digital exclusion

clock • 3 min read
Essential services include things like booking NHS appointments and paying for car parking: services that are increasingly being moved to online-only.
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Essential services include things like booking NHS appointments and paying for car parking: services that are increasingly being moved to online-only.

The Digital Poverty Alliance estimates that 11 million UK adults lack digital life skills or equipment.

The Digital Poverty Alliance (DPA), a coalition of charities aiming to ensure everyone can access online resources, has called for website and app design to be regulated, to avoid digital exclusion...

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