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Latest unified communications articles

Biffa cuts out the waste from its communications

Biffa truck
A new networking deal and experimental use of mobile devices is allowing waste management firm Biffa to cut costs and boost efficiency
16 May 2013

Transport for London installs O2 and Cognito mobile workforce management solution

A London bus at St Paul's
Fare evasion already reduced as a result, says TfL
09 May 2013

The office of tomorrow

Nicola Millard BT
Peter Gothard talks to IT leaders and blue-sky thinkers about the way technological advances such as unified communications are impacting how, where and when people work
01 Nov 2012

UK Broadband CEO: Fixed wireless is solution to fast broadband rollout woes

‘Joined-up’ network schemes could save money in period of scaled-back tech
12 Sep 2012

Managing mobile devices – The BYOD challenge

Live 12th July. While smartphones, tablets, ultrabooks, media players and other devices are becoming more prevalent, and staff more mobile, there is strong evidence of an emerging tension within UK industry and public sector bodies. The most common response by IT departments is to ban access to company networks to all devices apart from those provided and secured by the company itself.
04 Jul 2012

Burberry to roll out Chatter to 9,000 staff

Luxury tailoring firm plans to have all employees on the collaboration tool by the summer
22 May 2012

Mining giant strikes $220m outsourcing deal with BT

Five-year deal will see Anglo American use BT's One Voice platform to boost collaborative working
11 Apr 2012

Opinion: Boosting collaboration within a distributed workforce

The latest office productivity offerings can break down the barriers to effective communications
20 Mar 2012

Linklaters deploys video collaboration service globally

Law firm has rolled out a new video service from Polycom to 27 offices in 19 countries, reducing travel costs and improving staff communication
14 Mar 2012

Eastern county council CIOs in network-sharing talks

Vision of the Public Sector Network takes a step closer to reality
07 Mar 2012

Virgin Media Business to enhance DVLA communications in £6.7m deal

Virgin's PSN accreditation was key to selection
25 Oct 2011

Influence - Commuting or Computing?

When should businesses use technology to replace travel, and which option is most appropriate?
30 Sep 2011

Plymouth plumps for Microsoft unified comms system

Lync to serve 4000 users and help city council cut costs
24 Aug 2011

First Look: Avaya Desktop Video Device

Avaya’s enterprise tablet has good communications features, but is pricey
17 Aug 2011

Technology trends that can necessitate a LAN upgrade

The biggest headache for IT teams is identifying the trouble spots and knowing how and when to upgrade the underlying infrastructure
03 Aug 2011

North Bristol NHS Trust upgrades its telecoms infrastructure

Up to 90 per cent of patient records will be electronic by 2012
01 Jul 2011

The Public Services Network: An Example of Government ICT Done Right

Jeff Parris argues that the PSN is an example of what can be done when parties come together
24 Jun 2011

FCO to slash IT costs by up to 40 per cent

Plans to deploy new systems and replace contracts will bring savings
03 Jun 2011

Why Microsoft dug deep to snap up Skype

How will Microsoft benefit from its acquisition of Skype, and what does the deal mean for the enterprise?
12 May 2011

Strength through unified comms

IT leaders from the public and private sectors talk about the challenges and benefits of deploying unified communications
11 May 2011

Microsoft expected to buy Skype

Software giant may announce $8bn deal today
10 May 2011

NHS Trust uses upgraded VPN to sell cloud services

A south London NHS Trust has cut costs and generated new revenue thanks to a recent network upgrade
20 Apr 2011

Does it make sense to invest in HD video conferencing systems?

Do telepresence solutions offer the value to justify their cost?
01 Apr 2011

Self-service technology has had little impact on call centre use

Most customers still prefer speaking to real people, research suggests
21 Feb 2011