Latest unified communications articles

Worcestershire Council awards HP huge IT managed services contract

Handshake in London
HP was cheapest option, says council, and will manage council's migration from legacy telecoms platforms onto new UC platform
29 Sep 2014

Unified communications systems: how and why they fail to deliver

Unified communications with laptop and phone from Vodafone
Failure to consult widely enough and provide sufficient training underlie many of the common issues that afflict UC systems
20 Aug 2014

Unified communications - 5 pitfalls and how to avoid them

Online digital content and communications
This web seminar aims to examine the pressures that businesses face when they implement unified communications services and to uncover the associated problems and pitfalls that businesses may fail properly to address.
01 Jul 2014

Hillarys Blinds deploys Avaya's Aura UC platform to boost customer support

Head of ICT Julian Bond believes platform was key contributor to company's growth
30 Jun 2014

End users should prioritise employees over infrastructure when it comes to UC - Plantronics

Many companies think about the 'technical excitement' but forget to make users comfortable, says Judith Hogan
26 Jun 2014

Emerging markets currency crisis no problem for Huawei, says global services SVP

'We pay attention, but we won't stop doing what we're doing' says Blimegger
12 Feb 2014

Aon selects Azzurri for telecoms management

Broker chooses communications firm after successful trial
17 Jun 2013

Biffa cuts out the waste from its communications

A new networking deal and experimental use of mobile devices is allowing waste management firm Biffa to cut costs and boost efficiency
16 May 2013

Transport for London installs O2 and Cognito mobile workforce management solution

Fare evasion already reduced as a result, says TfL
09 May 2013

The office of tomorrow

Peter Gothard talks to IT leaders and blue-sky thinkers about the way technological advances such as unified communications are impacting how, where and when people work
01 Nov 2012

UK Broadband CEO: Fixed wireless is solution to fast broadband rollout woes

‘Joined-up’ network schemes could save money in period of scaled-back tech
12 Sep 2012

Managing mobile devices – The BYOD challenge

Live 12th July. While smartphones, tablets, ultrabooks, media players and other devices are becoming more prevalent, and staff more mobile, there is strong evidence of an emerging tension within UK industry and public sector bodies. The most common response by IT departments is to ban access to company networks to all devices apart from those provided and secured by the company itself.
04 Jul 2012

Burberry to roll out Chatter to 9,000 staff

Luxury tailoring firm plans to have all employees on the collaboration tool by the summer
22 May 2012

Mining giant strikes $220m outsourcing deal with BT

Five-year deal will see Anglo American use BT's One Voice platform to boost collaborative working
11 Apr 2012

Opinion: Boosting collaboration within a distributed workforce

The latest office productivity offerings can break down the barriers to effective communications
20 Mar 2012

Linklaters deploys video collaboration service globally

Law firm has rolled out a new video service from Polycom to 27 offices in 19 countries, reducing travel costs and improving staff communication
14 Mar 2012

Eastern county council CIOs in network-sharing talks

Vision of the Public Sector Network takes a step closer to reality
07 Mar 2012

Virgin Media Business to enhance DVLA communications in £6.7m deal

Virgin's PSN accreditation was key to selection
25 Oct 2011

Influence - Commuting or Computing?

When should businesses use technology to replace travel, and which option is most appropriate?
30 Sep 2011

Plymouth plumps for Microsoft unified comms system

Lync to serve 4000 users and help city council cut costs
24 Aug 2011

First Look: Avaya Desktop Video Device

Avaya’s enterprise tablet has good communications features, but is pricey
17 Aug 2011

Technology trends that can necessitate a LAN upgrade

The biggest headache for IT teams is identifying the trouble spots and knowing how and when to upgrade the underlying infrastructure
03 Aug 2011

North Bristol NHS Trust upgrades its telecoms infrastructure

Up to 90 per cent of patient records will be electronic by 2012
01 Jul 2011

The Public Services Network: An Example of Government ICT Done Right

Jeff Parris argues that the PSN is an example of what can be done when parties come together
24 Jun 2011