Latest Retail articles

Black Friday and Cyber Monday deals: warnings on cyber criminal and hacker threats ahead of Christmas retail rush

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Consumers warned 'too good to be true' offers are likely to be ploys by cyber criminals and hackers to steal data
25 Nov 2014

Argos picks Paragon HDS to transform home delivery operations

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Argos aims to be more efficient after selecting what it felt was most 'advanced and robust' solution
17 Nov 2014

John Lewis builds own BPM application on the Appian Cloud platform

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Allows all aspects of sales of home furnishings and fitted kitchens to be tracked and managed in one place
17 Nov 2014

Apples to go - IT director Andy Chalklin on how iPhones and iPads are helping Pret A Manger to provide better service to coffee lovers

Andy Chalklin, director of IT at Pret, explains why he opted for iPhone over Android, and why the firm hasn't jumped into big data
13 Nov 2014

Marks & Spencer: 'With Tibco Spotfire it's not like data-based decision making, it's like common sense'

How Marks & Spencer is propagating analytics throughout the organisation to enable more informed decision making on-the-fly
04 Nov 2014

Big losses see Amazon's shares hit 12-month low

Investors vote with their feet amid few signs the firm's strategy of acquisitions, price cutting and gadget loss-leaders is working
24 Oct 2014

Staples becomes the latest US retailer to investigate a potential data breach by hackers

Office supply retailer could be the latest in a string of major US retailers targeted by cyber criminals
21 Oct 2014

Why a mobile-first strategy and data scientists are definitely worth it at L'Oréal

L'Oréal global head of digital Vincent Stuhlen tells Danny Palmer how the cosmetics firm is preparing for a digital future
21 Oct 2014

Pret A Manger serves up improved staff satisfaction and efficiency with ServiceNow

'You could run it with boxing gloves, it’s that simple,' Pret director of IT Andy Chalklin says of ServiceNow
09 Oct 2014

Mothercare beacon trial demonstrates challenge of balancing 'better in-store experience' and privacy concerns

Mothercare has announced plans to trial beacon technology in its stores but questions over privacy remain
09 Oct 2014

Why mobile is a must for Mothercare

Speaking at Demandware Xchange '14, Harpinder Singh, mobile commerce manager for Mothercare and Early Learning Centre, explains why mobile is so important
08 Oct 2014

Demandware's 'Trojan Horse' analytics allowing L'Oréal to 'better manage the customer journey'

L'Oréal global head of digital Vincent Stuhlen explains how analytics were a surprise package within Demandware's e-commerce platform
07 Oct 2014

How Timberland used Demandware to improve e-commerce and analytics

Timberland's Dan Mahoney tells Computing how the fashion retailer is planning to personalise customers' online experience
07 Oct 2014

'Our customer-first approach lets them outperform industry growth by two or three times,’ says Demandware CEO

Customer-first business model 'permeates everything about what we do at Demandware' Thomas Ebling tells Xchange'14
06 Oct 2014

EAT implements Anaplan to replace spreadsheet-based processes

Sandwich chain integrates planning processes and gets 'one-click view of financial plans' with new software, says CFO
26 Sep 2014

Asos CIO Pete Marsden leaves post 'by mutual consent'

Asos says that it is "reviewing the management structure of its IT department" following the departure
02 Sep 2014

Apple teams up with MasterCard, Visa for iPhone 6 mobile wallet

NFC technology will reportedly let iPhone users make payments using their shiny new Apple devices
01 Sep 2014

TGI Fridays UK selects Cyntergy to solve service desk woes

Restaurant chain staff were previously wasting time on calls to several different support desks
26 Aug 2014

NIKE picks Juniper Networks to build cloud infrastructure

"Just do it," NIKE tells Juniper Networks
15 Aug 2014

Net-A-Porter CIO Richard Lloyd-Williams replaced by Betfair’s Hugh Fahy

Lloyd-Williams steps down after more than six years and is replaced by Betfair's director of development Fahy
08 Aug 2014

Target predicts staggering $148m loss over December security breach

US retailer to pay steep price after 40 million credit and debit card details were stolen in December 2013
07 Aug 2014

Retail malware: PCI-DSS is part of the problem, says retail security specialist Slava Gomzin

PCI-DSS fails to address widespread use of memory-scraping malware
07 Aug 2014

Warning issued over 'Backoff' point-of-sale malware

'Backoff' point-of-sale malware not currently detected by anti-virus software
04 Aug 2014

Fortnum and Mason bags its first CIO

Retailer hires Whistles' director of IT and logistics David Mold
24 Jul 2014