Dynamics was preferred because of its on-premise option, says RBS head of CRM
Project could accommodate more than one vendor and implementation partner
Self-service knowledge base and social media integration aimed at helping organisations to better connect with their customers
No need to pay more for a system that 'didn't give us any competitive advantage', says Lonely Planet's Darragh Kennedy
Peter Gothard examines the SaaS pioneer's new mobile platform, which some have hailed as a radical upgrade but others have dismissed as snake oil
Logicalis selected to design and implement the core network for mobile phone retailer
'Mobile first approach' is key thinking behind announcement
John Leonard examines the risk for IT from employees setting up their own collaboration systems
Square Enix group IT director Haitham Rowley tells Danny Palmer how MongoDB's big data solution is helping the company improve the gaming experience
Snabe stepping down for personal reasons, leaving McDermott in sole charge