Transparency in IT: Improving the customer experience

clock • 3 min read
Transparency in IT: Improving the customer experience

As an IT leader, the biggest challenge I’ve found is that people look to you to know everything — and that’s simply not possible. That’s why I’ve made myself into a totally transparent leader.

Precipart is a custom manufacturer of discrete components and an OEM for major suppliers in medical, aerospace and industrial applications. I oversee IT and digital solutions, but I have a role in ...

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