Enterprise mobility marks a new road for the man in a van

John Leonard
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ClickSoftware CEO Moshe BenBassat explains how smartphones and tablets have revolutionised the way that service companies operate

Pity the poor service technician. Back in the good old days he could rock up to fix a boiler at any time between 9 and 6, and if he didn't have the necessary part in his van, well that meant ext...

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