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Department of Health reaches deal with CSC over £2.9bn Lorenzo patient management system

By Graeme Burton

04 Sep 2012

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Nurses at NHS hospital

The Department of Health has reached an agreement with supplier CSC over the Lorenzo clinical management and patient administration systems fiasco which, it says, will save it as much as £1bn.

Further reading

The agreement was formally reached on Friday 31 August, but only announced today.

Lorenzo had been part of the failed National Programme for IT (NPfIT) in the National Health Service, which was supposed to modernise the NHS's IT infrastructure, but went spectacularly over budget instead – while failing to deliver all of the many benefits initially promised.

The agreement will give local hospitals and NHS organisations the power to make their own decisions about whether to implement Lorenzo or not. Many NHS organisations claim to have implemented systems that are as good as, or better than, Lorenzo, at a much lower cost.

"Under this agreement CSC will continue to have the opportunity to support the NHS Information and Communications Technology infrastructure through deployment of our ground-breaking Lorenzo base product solutions, now rigorously tested and approved for wide-scale deployment across NHS," claimed CSC president and CEO Mike Lawrie.

He added: "We are already seeing strong demand from NHS trusts that are confident our solutions will bring the safety and efficiency gains required by a modern NHS."

The term of the agreement extends through July 2016. The agreement includes full mutual releases of all claims between the parties through the date of the agreement, according to CSC.

"Under the deal, the NHS will not be subject to minimum volume commitments which were part of the original NPfIT local service provider contracts. These controversial clauses had committed the Department of Health to a minimum spend with CSC, and could have led to the DoH paying for deployments of Lorenzo that did not actually happen," said journalist and public-sector IT blogger Tony Collins

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