Capgemini gains accreditation for services to police force

By Stuart Sumner

09 Dec 2011

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A Met police car

Capgemini UK has been awarded ISO 20000 certification for its provision of IT services to London's Metropolitan Police Service (MPS).

The accreditation was awarded by the British Standards Institution (BSI) after its auditors performed several stages of inspections throughout the year.

The move follows the extension of Capgemini's outsourcing contract with the MPS last year until December 2015.

Further reading

ISO 20000 is regarded as the international standard for IT service management, and ensures an organisation's processes match up to international best practise.

This year, Capgemini's services to the MPS have also seen it gain certification for ITIL maturity level 3.5, CMMI level 3 for IT project management, and ISO 27001 certification for security management.

Steve Dain, Capgemini account director for MPS, told Computing that certification is becoming increasingly important to his customers.

"We are seeing more organisations in both the public and private sector looking for their suppliers and partners to have this accreditation."

The deal signed last year aims to deliver £43m in cost savings to the MPS.

 

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