visa logo
Visa wants to enable consumers to keep constant control of card activity

Visa tests mobile phone service to tackle card fraud

Cardholders will receive instant transaction updates via SMS

Written by Angelica Mari

Visa Europe is trialling an SMS transaction alert service for cardholders in an attempt to step up card security.

Using the service, Visa credit card holders can instantly receive on their mobile the time, location and amount of each transaction.

Cardholders can choose to have the updates delivered via text message, mobile email or to applications running on smartphones such as the iPhone or Android-based devices.

The alerts are being tested with Visa staff in the UK and its network of member banks, and the service will be made available to consumers if the trial is successful – in which case, future developments could include instant conversion into the user’s home currency while abroad.

According to Sandra Alzetta, senior vice president of innovation and new product development at Visa Europe, the service will allow consumers to be in constant control of their card activity.

“We want to offer cardholders the reassurance of knowing, in real-time, exactly where and when their card is being used. If something looks suspicious, this will give them the power to put a stop to any fraud taking place on their cards,” she said.

“We have chosen the summer holiday season to test this proposition as it’s the period when people travel most. Feedback from our current pilots indicates that consumers often receive the alerts before their cards are even handed back to them at the point of sale."

  • Have your say
  • Send to a friend
  • Print this
  • Share

reader comments

related articles

mobile usersSoftware

NatWest launches pre-paid payment cards

Partnership with O2 enables customers to check account balances on their mobile 16 Jul 2009

 

Lloyds TSB improves mobile banking service

Bank offers on-demand account balance service to customers as part of mobile offering 29 Jun 2009

Barclaycard starts IT work for new rewards scheme

Some 200 staff to support launch of new retail reward programme 15 Jun 2009

Co-op Financial Services launches enhanced web site

Web self-service platform intended to improve query answering and use of staff resources 27 May 2009

Barclays revamps mobile banking services

New web site is tailored for mobile browsing to speed up access 21 May 2009

HSBC adds mobile functionality to payments platform

New feature will enable more effective account management by premier and corporate clients 26 Mar 2009

HTC unveils Android-based Hero smartphone

'Sense' platform promises customisable interface 24 Jun 2009

Google staff test-drive new Android phone

Move stokes up speculation that the firm is planning its own handset 14 Dec 2009

Prudential mulls iPhone rollout

Financial services firm needs OK from security advisers and budget discussion before making final decision 08 Oct 2009

related whitepapers

today's top stories

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Social tools take KM to a new level

Technology expert David Tebbutt explains how – and why – organisations should integrate social networking tools into their knowledge management strategy 02 Feb 2010

EDS court defeat puts vendors on their guard

BSkyB’s victory in a long-running court case against EDS has serious implications for the IT industry 02 Feb 2010

Law firm monitors web traffic violations

Bucks declining global security appliance sales with unified threat management (UTM) platform deployment 01 Feb 2010

Advertisement

Security: The New Face of Intrusion Prevention
An outline of traditional IPS functionality, modern developments and how IPS can be deployed easily.

UK businesses’ attitudes to Cloud Computing revealed

Features results from a survey of over 200 Computing readers.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

Internet Explorer 6

Internet Explorer 6

Following recent concerns about the security of Internet Explorer 6 are you planning to phase it out?

View poll results

Latest audio and video articles

Tony McAlisterVideo

Video Q&A: Tony McAlister, CTO, Betfair - Part one

On changing the skills development strategy at the online gambling firm - part one of a two-part video interview 05 Nov 2009

Video

Nokia shows upcoming handset technologies

Mobile phone features of tomorrow take the stage 21 Oct 2009

Latest in-depth articles

Analysis

Police hunt for moles with security software

Lancashire Constabulary to monitor data input of 7,000 staff in bid to prevent intelligence leaks 09 Feb 2010

Businessman with eye patch, dagger and tie round head, sitting at laptopFeatures

Are you sure you're not a pirate?

It is alarmingly easy for an IT leader to unwittingly exceed the scope of a software licence, and the chances of being caught out have never been greater, as technology lawyers Mark Weston and Paul Gershlick explain 09 Feb 2010

Primary Navigation