Growing the number of financial transactions across mobile networks will depend on payment transaction costs, revenue share issues and overcoming customer support difficulties.
800 million people will bank via mobile devices by 2011, according to a report from Juniper Research.
Meanwhile US online banking numbers declined for the first time in five years. Although 47 million Americans said they used online banking, the rate of growth slowed in the fourth quarter of 2007 and last year saw the first decline in online banking.
"After several years of strong growth in the number of users of online banking services, it appears the market is entering its next phase," says Brian Jurutka, of research house comScore. "Many of the top banks are realising that customer servicing is of increasing importance… and are investing resources in online and mobile banking."
Post your comment
Send an email to the Computing editor at feedback@computing.co.uk
del.icio.us
digg this
reddit!
Scheme has already delivered important benefits but first phase is 18 months late 04 Jul 2008
Storm approaching email market as clouds gather on SaaS provision 04 Jul 2008
Retailer suffers from web downtime for the second time in a month 04 Jul 2008
More news
Cutting fuel costs and improved services high on airline’s agenda 03 Jul 2008
Formula 1 team uses a virtual private network to exchange strategic data with its UK factory 02 Jul 2008
Experts warn that changes could tempt new cyber-squatters 02 Jul 2008 More in depth
Advertising Marketplace
- Enterprise Accounting Solutions
- Business Intelligence Solutions
- Enterprise Content Management (ECM)
- Supply Chain Management
- Enterprise Resource Planning (ERP)
- Project Management Solutions
- Customer Relationship Management (CRM)
- Security Solutions
- Systems Management
- Networking and Communications Solutions
Featured jobs
More job opportunities