Kew Gardens CIO Ian McKetty tells Computing that all the 'front of house' systems are being replaced: EPOS, CRM and BI
Computing speaks to two vendors with very different approaches
The hyperconvergence vendor moved from selling hardware to subscription software and took a hit to revenues in the process
Insurance companies have no choice but to automate so they'd better start learning how
Many businesses could be transformed by the strategic adoption of APIs, cloud services, artificial intelligence and big data
Security, ease of use and cloud first are technology priorities for the children's charity, says IT head Jon Winder
Bots are a win-win-win for customers, sales and staff, insists customer lifecycle manager Louise McCormack
And starting 1st September 2019, all new Office 365 customers will only be able to use Microsoft's Slack-rival Teams for calling, chat and meetings
Banks are using more AI, but customers don't always trust it
A look at what's happening now in UK businesses and public services and what's just around the corner