IT service management could be the secret hero of enterprise technology

Roland Moore-Colyer
clock • 4 min read

Cloud-based service management might be mundane, but the benefits could be significant

LAS VEGAS: IT service management (ITSM) is never going to be the most exciting aspect of the technology world, despite the banners, beers and bikinis at industry events. ITSM is effectively the ...

To continue reading this article...

Join Computing

  • Unlimited access to real-time news, analysis and opinion from the technology industry
  • Receive important and breaking news in our daily newsletter
  • Be the first to hear about our events and awards programmes
  • Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
  • Access to the Computing Delta hub providing market intelligence and research
  • Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders

Join now

 

Already a Computing member?

Login

You may also like
AWS sales grow to $25bn in Q1 2024

Corporate

Amazon also reported AWS annual run-rate of $100bn

clock 01 May 2024 • 2 min read
CMA invites comments on Microsoft and Amazon AI partnerships

Legislation and Regulation

Regulator has warned against Big Tech's growing AI dominance

clock 25 April 2024 • 3 min read
More layoffs at Google, as company fires protesters

Corporate

28 terminated over Israel protest

clock 18 April 2024 • 1 min read
Most read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Cloud Computing

Enter the Cloud Excellence Awards 2024

Enter the Cloud Excellence Awards 2024

Enter today!

clock 28 March 2024 • 1 min read
NCSC issues guidance for migrating SCADA systems to the cloud

NCSC issues guidance for migrating SCADA systems to the cloud

SCADA systems are an enticing target for cybercriminals

clock 19 March 2024 • 3 min read
AWS scraps egress fees for cloud migration

AWS scraps egress fees for cloud migration

Joins Google, but Microsoft remains absent

Tom Allen
clock 06 March 2024 • 2 min read