How the retail CIO role has changed for ever: Neil Holden, Halfords CIO

How to unleash new retail strategies in a changing sector

clock • 7 min read
Credit: Halfords
Image:

Credit: Halfords

After a rush for digital technologies influenced by COVID-19, the retail industry has begun to rise from the other side leaner and fitter, only to find itself facing a raft of new pressures – spanning a shrinking tech workforce, legacy technical debt and supply chain challenges.

In my role as retail group CIO, I have seen a rapid increase in the need for digital vendors in the industry, regardless of the pandemic's effects. However, the pandemic saw IT planning timelines s...

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