It is hardly surprising that all the headline-generating discussions about artificial intelligence (AI) are producing widespread fears of job losses - especially in customer service. As the applications...
New features designed to streamline workflow and automate process in its Teams
The first wave of RPA may be over but it may have a big future in self-service IT
Alan Trefler expects to see further consolidation as RPA unicorns fail to live up to their early promise
Initial feedback from the early rings suggests there is still some work to complete on the code