HSBC online banking outage hampers Black Friday shopping for thousands

Many customers complained about the lack of communication from the bank

clock • 3 min read
HSBC online banking outage hampers Black Friday shopping for thousands
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HSBC online banking outage hampers Black Friday shopping for thousands

In a recurrence of the ongoing digital banking woes, thousands of HSBC customers in the UK found themselves locked out of mobile and online banking services on Friday.

The disruption, reported on the busy Black Friday shopping day, sparked frustration among users trying to make transactions and manage their accounts. HSBC acknowledged the issue via its Twitter...

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