UK's communications regulator Ofcom has proposed a new 'one touch' process to make it easier for residential broadband and home phone customers to switch their service provider. The regulator is consulting...
Fedcash and Fedwire Funds suffered widespread disruption for four hours
Ticket volumes rose and customer satisfaction fell as a result of the shift to remote work - AI may be a solution
The authentication system outage lasted for about 45 minutes and took out Google services across the world
The technical glitch left thousands of customers unable to use digital services of the bank
'We need to know what we don't know, understand what we have, and we need to validate what we think we have' says Ivanti's Dave Shepherd